We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Send a message
(Mandrill) when a new ticket event occurs in Groove
2
Make an api call
(Mandrill) when a new ticket event occurs in Groove
3
Create a metadata field
(Mandrill) when a new ticket event occurs in Groove
4
Create a subaccount
(Mandrill) when a new ticket event occurs in Groove